Operational Assessment

  • Review people, processes and technologies
  • Focus on the big picture or on a troublesome subset
  • Compare to industry standards
  • Create a perspective to an optimization path
  • Work Study, Time and motion Study

 

Operational Transformation

  • Establish a transformation approach
  • Set up the transformation projects and monitoring tools and processes
  • Review and reengineer processes and technologies – complexity reduction
  • Manage the organizational change critical to any transformation
  • Analyse the Value chain and look at process redesign
  • Concept creation
  • Enable Transformation of thinking
  • Human resource and organizational transformation strategies

Outsourcing Transactions and Governance

  • Use of Experienced transaction and process managers
  • Enable IT and BPO outsourcing and transactions

Post-Merger Integration

  • Evaluate how to best separate or merge organizations and supporting technologies
  • Identify and manage operational separation/merger activities
  • Identify and manage operational risks
  • Establish processes to manage the change across organizations

Recommendations and Designs

  • Software Development
  • Business Process Outsourcing

Conducting Research

  • Competitor profiles
  • Industry sectors
  • Trends
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What results can you expect?

  • An improvement in competitor ranking
  • Improved market share
  • Reduction in organizational layers
  • Improved customer acquisition, retention and cost management
  • Improved top line and bottom line results

Can your company keep up?

Operational or Process Excellence provides you with a competitive advantage - it translates to increased production flexibility, improved customer responsiveness, and cost minimization. We can advise on all aspects of your business operations to streamline functions and optimize performance. We bring proven diagnostics, methodologies and tools to improve your business processes, organizational capabilities and performance management skills.

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Next Steps...

Put our services to the test. Contact us for a free consultation today.